Refund and Return Policy

Refund & Return Policy

Effective Date: December 13, 2025

Due to the nature of our products, all sales are final unless otherwise stated below.

Custom & Personalized Items

Personalized, made-to-order, or custom items cannot be returned or refunded.
This includes items with names, dates, custom colors, themes, or designs.

Non-Personalized Items

Eligible non-custom items may be considered for return if:

• A return request is submitted within 7 days of delivery

• Items are unused, unopened, and in original packaging

• Return shipping costs are the responsibility of the customer

Damaged or Incorrect Orders

If your order arrives damaged or incorrect:

• Contact us within 48 hours of delivery

• Include photos of the item and packaging

• We will offer a replacement or refund when appropriate

Refund Processing

Approved refunds will be issued to the original form of payment.
Please allow 5–10 business days for refunds to appear, depending on your financial institution.

Non-Refundable Items

• Custom or personalized products

• Digital downloads

• Event services or experiences

• Sale or clearance items

📬 Contact Us

If you have questions about shipping or returns, please contact us at:
📧 info@letscelebrate.party

We’re always happy to help make your celebration special 💛